CACHelp

CAC stopped working after upgrading to Windows 10

windows

Symptoms

CAC worked on Windows 8.1 but does not on Windows 10.

Likely cause

ActivClient 6.2.0.x or 7.0.1.x is incompatible with Windows 10.

Fix

1. Right-click the Windows logo > Apps and Features. 2. Uninstall ActivClient. 3. Reboot. 4. Install ActivID 7.1.0.153 (or 7.4). 5. Reboot and test.

Sourced from militarycac.com. Rewritten for clarity.

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