Help Desk Phone Numbers
When you've tried everything and your problem is bigger than a CAC issue — call the people who can reset accounts and unstick accounts on the back end.
Army (AESD)
Army Enterprise Service Desk. For Army365, AKO replacement systems, ArmyIgnitED.
866-335-2769
24/7
Navy (Navy 311)
For NMCI, Navy webmail, NavyEMS.
855-628-9311
24/7
Air Force / Space Force
AFNet help. Also: af.servicenowservices.com.
210-925-2900
M-F 0600-2000 CT
Marine Corps (MCEN)
For MCEN, MOL, MCTIMS.
855-373-8762
24/7
Coast Guard (CGFIXIT)
For CG OneNet, Direct Access.
855-243-4948
24/7
DISA Global Service Desk
For DoD-wide systems (DoDEMR, DTS, DEERS).
844-347-2457
24/7
DMDC Support
For RAPIDS, DEERS, milConnect, PIV activation.
800-538-9552
M-F 0500-1700 PT
DTS (Defense Travel System)
Travel-specific help.
888-435-7146
24/7