PCC added to UPN makes the cert useless for Army personnel
windows
Symptoms
After completing the PIV activation, the cert displays a '.letter' suffix after the DoD ID and Army systems reject it.
Likely cause
PCC was added to the UPN by mistake on the DMDC self-service site.
Fix
1. Follow the Dual-CAC-Issues.pdf walkthrough.
2. Remove the PCC from the UPN of the Army CAC at https://www.dmdc.osd.mil/self_service.
Sourced from militarycac.com. Rewritten for clarity.
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