CACHelp

Open a shared (NPE) mailbox in OWA

windowsmacos

Symptoms

Need to open a shared / non-person mailbox in OWA.

Likely cause

Workflow, not a defect.

Fix

1. Click your name in the top right. 2. Start typing the shared mailbox name. 3. Select it from the dropdown.

Sourced from militarycac.com. Rewritten for clarity.

Didn't work, or need it tailored to your setup?

Ask the AI assistant