How to publish your CAC certificates to the GAL

windows

Symptoms

Coworkers cannot encrypt to you, or you cannot send encrypted messages after a CAC change.

Likely cause

The new certificate has not been published to the Global Address List.

Fix

From an Outlook session on a government computer with the CAC: - Outlook 2016/2013/2010: File > Options > Trust Center > Trust Center Settings > E-mail Security > Publish to GAL. - Outlook 2007: Tools > Trust Center > E-mail Security > Publish to GAL. - Outlook 2003: Tools > Options > Security > Publish to GAL. Wait ~24 hours for GAL replication.

Sourced from militarycac.com. Rewritten for clarity.

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