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Specific Army apps suddenly only work from NIPRnet

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Symptoms

ARAMP, AWCTS, ATRRS, GCSS-Army, JAGCNet, MedPros, MOBCOP, MyArmyBenefits, My ERB, RCMS, VIOS, US Army Signal Center, Strategic Management System, Health.mil webmail and others stopped loading from home.

Likely cause

Those apps were restricted to NIPRnet-only after migration.

Fix

1. Use a unit computer on the .mil network. 2. Use a unit-issued Citrix/VPN client. 3. For Health.mil webmail, install Citrix Workspace and use https://avhe.health.mil instead.

Sourced from militarycac.com. Rewritten for clarity.

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