CACHelp

'Requested key container does not exist' on government PC logon

windows

Symptoms

Cannot log onto government computer with CAC; error mentions a missing key container.

Likely cause

Stale 'Forget State' on the card; another session locked something.

Fix

1. Use Switch User and log back in as yourself. 2. If that fails, have a colleague log in, open ActivClient > Tools > Advanced > Forget State for all cards, then log off so you can try again.

Sourced from militarycac.com. Rewritten for clarity.

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