CACHelp

Error 403.7 'SSL client certificate is required'

Symptoms

Browser returns 403.7 when reaching a CAC site.

Likely cause

DoD client/intermediate certificates are not installed, so the browser has nothing to present.

Fix

1. Install the DoD certificates with InstallRoot 5.6 from militarycac.com/dodcerts.htm. 2. Restart the browser and try again.

Sourced from militarycac.com. Rewritten for clarity.

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