CACHelp

Error 12221 on Mac when accessing webmail

Symptoms

Mac webmail throws 12221.

Likely cause

Cached keychain credentials for mail.mil are stale.

Fix

1. Open Keychain Access > login > All Items. 2. Search for 'mail.mil' and delete every entry that appears. 3. Restart Safari and retry.

Sourced from militarycac.com. Rewritten for clarity.

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