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DEE mailbox over 512 MB cannot send

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Symptoms

DoD Enterprise Email refuses to send because the mailbox has exceeded its quota.

Likely cause

Standard DEE accounts are capped at 512 MB. Business Class accounts are larger.

Fix

1. Call AESD at 866-335-2769 and ask who your Entitlement Manager is. 2. Email the Entitlement Manager and request a Business Class upgrade. 3. AESD may upgrade based on your position.

Sourced from militarycac.com. Rewritten for clarity.

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