Certificates not recognized after install on ChromeOS

chromeos

Symptoms

Installed certificates do not appear in Chrome; CAC sites still throw cert errors.

Likely cause

Files were imported in the wrong order or the Trust checkboxes were not ticked for each.

Fix

1. Chrome > three-dot menu > Settings > Privacy and security > Security. 2. Scroll to Advanced > Manage device certificates. 3. Click Authorities tab. 4. Re-import in this exact order: RootCert6.p7b, RootCert5.p7b, RootCert4.p7b, RootCert3.p7b, AllCerts.p7b. 5. For each file, tick ALL THREE trust checkboxes (websites, email users, software developers) and click OK. 6. Verify by scrolling to the 'org-U.S. Government' section.

Sourced from militarycac.com. Rewritten for clarity.

Didn't work, or need it tailored to your setup?

Ask the AI assistant