'Your organization doesn't allow you to download attachments' in Army 365

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Symptoms

On a home/non-managed computer, opening Army 365 webmail blocks attachment download and print with the message: 'Your organization doesn't allow you to download or print attachments from this device or browser.'

Likely cause

Microsoft 365 Conditional Access policy blocks attachment download from unmanaged devices.

Fix

1. Ask the sender to resend the attachment via https://safe.apps.mil (DoD SAFE). 2. Or open the message from a government computer on the .mil network where the Conditional Access policy is satisfied. 3. There is no client-side override - the block is server-enforced.

Sourced from militarycac.com. Rewritten for clarity.

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