SPC and below don't get an @army.mil mailbox

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Symptoms

Junior enlisted personnel are told they will not receive an @army.mil address and cannot sign into Army 365.

Likely cause

Army policy limits @army.mil to E-5 and above; lower ranks are provisioned in Google Workspace under @usa.army.mil.

Fix

1. Go to https://mail.google.com/a/usa.army.mil. 2. Sign in as firstname.middle.last.mil@usa.army.mil. 3. Authenticate with CAC. 4. See https://militarycac.com/armygoogleworkspace.htm for the full setup walkthrough.

Sourced from militarycac.com. Rewritten for clarity.

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