CACHelp

AF Portal: 'There was a problem with this browser accessing your CAC for authentication'

windows

Symptoms

AF Portal complains the browser cannot access the CAC.

Likely cause

Stale SSL state or wrong system clock.

Fix

1. Verify the clock and time zone. 2. IE > Tools > Internet Options > Content > 'Clear SSL state'. 3. Close all browser windows and retry.

Sourced from militarycac.com. Rewritten for clarity.

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