CACHelp
CAC Error Code

38

CAC invalid, revoked, or expired

"Your Common Access Card (CAC) is invalid, and may be revoked or expired."

How to fix it

Try again the next business day in case it's a transient revocation-list sync issue. If it persists, visit your nearest ID card / RAPIDS office to have the card re-issued. Bring two forms of ID.

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